/* The website concierge. A theme sets its look with these properties on .concierge (or :root):
   --concierge-ink (text and header), --concierge-action (buttons and links), --concierge-launcher (the launcher),
   --concierge-surface (the panel), --concierge-font and --concierge-display-font. */
.concierge { --concierge-ink:#0b203d; --concierge-action:#005bb7; --concierge-surface:#fffcf6; font:15px/1.55 var(--concierge-font, system-ui, sans-serif); color:var(--concierge-ink); position:fixed; bottom:24px; right:24px; z-index:1000; }
.concierge [hidden] { display:none!important; }
.concierge button,.concierge textarea,.concierge input { font:inherit; }
.concierge button { cursor:pointer; }
.concierge button:disabled { cursor:wait; opacity:.55; }
.concierge :is(button,textarea,input,a,summary):focus-visible { outline:3px solid #b49e48; outline-offset:3px; }
.concierge-launcher { background:var(--concierge-launcher, var(--concierge-action)); color:white; border:0; border-radius:32px; padding:14px 22px; box-shadow:0 5px 24px #0b203d30; }
.concierge-launcher:hover,.concierge-launcher:focus-visible { filter:brightness(.88); }
.concierge-launcher span { display:inline-flex; vertical-align:-4px; margin-left:14px; }
.concierge-panel { width:410px; height:min(860px,calc(100dvh - 110px)); background:var(--concierge-surface); border:1px solid #dddace; border-radius:20px; box-shadow:0 12px 60px #0b203d30; display:flex; flex-direction:column; margin-bottom:12px; overflow:hidden; position:absolute; bottom:100%; right:0; }
.concierge-panel header { padding:18px 20px; display:flex; justify-content:space-between; align-items:center; background:var(--concierge-ink); color:white; }
.concierge-panel header strong { font:26px var(--concierge-display-font, Georgia, serif); display:block; }
.concierge-panel header > div > span { font-size:11px; letter-spacing:.04em; opacity:.8; }
.concierge-close { color:white; background:none; border:0; font-size:26px!important; min-width:40px; min-height:40px; }
/* The auto margin keeps "Start over" beside the close button; on a phone it's the icon alone, to keep the header short. */
.concierge-restart { color:white; background:none; border:1px solid #ffffff70; border-radius:16px; padding:4px 12px; font-size:13px!important; min-height:32px; min-width:32px; margin-left:auto; margin-right:6px; white-space:nowrap; }
.concierge-restart:hover { background:#ffffff1a; }
.concierge-transcript { overflow-y:auto; flex:1; min-height:90px; padding:20px 18px 8px; overscroll-behavior:contain; }
.concierge-message { margin:0 0 16px; padding:12px 14px; overflow-wrap:anywhere; border-radius:14px; background:#eeefef; }
.concierge-message[data-role=user] { background:#dfeefe; margin-left:34px; white-space:pre-wrap; }
.concierge-message a { color:var(--concierge-action); }
.concierge-message p,.concierge-message :is(h1,h2,h3,h4,h5,h6),.concierge-message ul,.concierge-message ol,.concierge-message blockquote,.concierge-message pre { margin:0 0 10px; }
.concierge-message>:last-child { margin-bottom:0; }
.concierge-message :is(h1,h2,h3,h4,h5,h6) { font-family:inherit; font-size:1em; font-weight:600; line-height:1.55; color:inherit; }
.concierge-message ul,.concierge-message ol { padding-left:22px; }
.concierge-message li+li { margin-top:5px; }
.concierge-message li>p { margin-bottom:5px; }
.concierge-message blockquote { border-left:3px solid #bac8bb; padding-left:10px; }
.concierge-message code { font-size:.9em; white-space:pre-wrap; }
.concierge-message pre { padding:8px; background:#ffffff80; overflow:auto; }
.concierge-message table { display:block; overflow-x:auto; border-collapse:collapse; font-size:.9em; }
.concierge-message th,.concierge-message td { border:1px solid #bac8bb; padding:5px; text-align:left; }
.concierge-status { margin:0; padding:0 20px; color:#56645c; font-size:12px; }
.concierge-status:empty { display:none; }
.concierge-actions { display:flex; gap:8px; padding:0 18px; flex-wrap:wrap; }
.concierge-actions :is(button,a) { color:var(--concierge-action); background:white; border:1px solid #bac8bb; border-radius:8px; padding:7px 10px; text-decoration:none; }
.concierge-compose { padding:10px 18px 0; }
.concierge-compose label { font-size:12px; display:block; margin-bottom:4px; }
.concierge-compose>div { display:flex; align-items:center; gap:8px; }
.concierge-compose textarea { resize:none; min-width:0; flex:1; border:1px solid #c9cabe; background:white; border-radius:10px; padding:10px; color:var(--concierge-ink); }
.concierge-compose button { flex-shrink:0; width:40px; height:40px; background:var(--concierge-action); color:white; border:0; border-radius:50%; font-size:23px; }
.concierge-footnote { margin:9px 18px 14px; font-size:10px; line-height:1.5; color:#657269; }
.concierge-footnote a { color:inherit; text-decoration:underline; }
/* Controls under a reply: the offer to find a time, open times and the booking form. */
.concierge-controls { margin:0 0 16px; display:flex; flex-wrap:wrap; gap:8px; }
.concierge-controls :is(button,a) { color:var(--concierge-action); background:white; border:1px solid #bac8bb; border-radius:8px; padding:7px 12px; text-decoration:none; font-size:14px; }
.concierge-controls .concierge-primary { background:var(--concierge-action); border-color:var(--concierge-action); color:white; }
.concierge-control-row { display:flex; flex-wrap:wrap; gap:8px; margin-top:6px; }
.concierge-offer { width:100%; display:flex; flex-wrap:wrap; gap:8px; align-items:center; }
.concierge-card,.concierge-details { width:100%; box-sizing:border-box; background:#f7f6f0; border:1px solid #dadfd7; border-radius:14px; padding:12px 14px; }
.concierge-times p { font-size:13px; margin:0 0 8px; }
.concierge-time-list { display:grid; gap:6px; }
.concierge-controls .concierge-time-list button { text-align:left; }
.concierge-details { display:grid; gap:10px; background:white; }
.concierge-details label { display:grid; gap:3px; font-size:13px; }
.concierge-details input,.concierge-details textarea { border:1px solid #c9cabe; border-radius:8px; padding:8px; color:var(--concierge-ink); min-width:0; }
.concierge-details textarea { resize:vertical; }
.concierge-field-row { display:grid; grid-template-columns:1fr 1fr; gap:8px; }
.concierge-book p { margin:0; }
.concierge-book .concierge-book-when { font-weight:600; color:var(--concierge-ink); }
.concierge-book .concierge-note { font-size:12px; color:#56645c; }
/* Work in progress: a reply on its way, and working statuses. The dots keep cycling; with reduced motion they
   fade gently instead, since nothing moves. */
.concierge-message.concierge-typing { width:fit-content; min-width:3.2em; box-sizing:border-box; }
.concierge-status.concierge-working::after,.concierge-message.concierge-typing::after { content:" . . ."; display:inline-block; white-space:pre; overflow:hidden; vertical-align:bottom; }
.concierge-message.concierge-typing::after { content:". . ."; font-weight:700; }
@media(prefers-reduced-motion:no-preference) {
  .concierge-status.concierge-working::after { width:0; animation:concierge-dots 1.6s steps(4,end) infinite; }
  .concierge-message.concierge-typing::after { width:0; animation:concierge-dots-tight 1.2s steps(4,end) infinite; }
  @keyframes concierge-dots { to { width:1.9em; } }
  @keyframes concierge-dots-tight { to { width:1.6em; } }
  .concierge-panel { animation:concierge-open .15s ease-out; }
  @keyframes concierge-open { from { transform:translateY(8px); opacity:0; } to { transform:translateY(0); opacity:1; } }
}
@media(prefers-reduced-motion:reduce) {
  .concierge-status.concierge-working::after,.concierge-message.concierge-typing::after { animation:concierge-fade 1.6s ease-in-out infinite alternate; }
  @keyframes concierge-fade { from { opacity:1; } to { opacity:.25; } }
}
@media(max-width:500px) { .concierge { right:12px; bottom:12px; } .concierge-launcher { padding:10px 16px; font-size:14px; } .concierge-launcher span { margin-left:10px; } .concierge-panel { width:calc(100vw - 24px); height:calc(100dvh - 100px); } .concierge-restart { padding:4px 8px; margin-right:10px; } .concierge-restart-label { display:none; } }
@media(max-width:360px) { .concierge-field-row { grid-template-columns:1fr; } }